RAM to offer special pricing to Moroccans living overseas
ACTIONS PROMOTIONNELLES POUR LES MAROCAINS RÉSIDANT À L'ÉTRANGER
Mohamed Ameur, ministre délégué chargé de la Communauté marocaine résidant à l'étranger et Driss Benhima, Président du groupe Royal Air Maroc ont signé lundi au siège de la RAM à Casablanca une importante convention de partenariat portant sur les offres de prix compétitifs et promotionnelles par la compagnie aérienne nationale aux familles des Marocains résidant à l'étranger.
Dear Friends, Congratulations; Yes we can make Royal Air Maroc do better!
Five weeks after we petitioned his Majesty King Mohammed VI with an open letter and less than a month after we launched the 361 Degrees Survey on Royal Air Maroc Service with over 1000 Moroccans speaking-Up on RAM, the government noticed and took action.
This is not a fluke or coincidence; It's the result of the new and unique approach the community is taking combined with the New Morocco that is becoming before our eyes!
Our Unique Approach:
As you know, over the years there were numerous complaints made about RAM's services and pricing, but those efforts were always dismissed as the opinions of a few disgruntled customers. This time, we are coordinating everyone’s feedback through scientific methods as well as supporting them with academic research (which will be coming out shortly). The introduction of this new and unique approach is what will make our demands undeniably realistic, objective and result oriented.
The New Morocco:
With that said, no matter how scientific we get in our approach, it takes a government willing to listen to our grievances for us to make progress. I believe the New Morocco is a ready and willing partner when addressed with the right facts and numbers. And this agreement is a clear proof of it.
Where Do We Go From Here?
This announcement is undeniably a good faith effort. It is work in progress and requires our influence for it to turn into a long-term solution. Let’s immediately focus on it through the following steps:
Step 1: Contact Mr Ameur's office and request details on what should the Moroccans residing in the United States expect from this agreement with Royal Air Morocco.
Step 2: Once we get his feedback, we will craft another survey to tabulate everyone's opinion on the relief measures proposed.
Step 3: We will start an Internet countdown on the homepage of the Moroccan American Community Center to see how long it will take RAM to fulfill on its promises.
Last but not least, we will continue our scientific and academic research currently in progress. This research will address the following points:
- Why does RAM enjoy a monopoly, and what is the US government’s position vis-à-vis this free trade and competition hindrance?
- Statistical data from the US government on the “on-time” performance of RAM at the JFK terminal and how it compares to other international airlines.
- A report from a respected US based airline analyst on the price and service level changes that would occur if a low cost airline was allowed to participate in the JFK-Casablanca route.
- And much more to come as we continue to get organized and focused on building a strong community for our people and children.
In the meantime, please share the news of this success and the following links with your friends, convince them to join us, and stay tuned for the next developments.
- Open Letter to his Majesty King Mohammed VI
- 361 Degrees RAM Service Quality & Pricing Survey
- 361 Degrees RAM Service Quality & Pricing Survey Results
- Mohamed Ameur and Driss Benhima RAM Annoucement
Until then, be well and may God be with us along this journey. Let's do it for our children, the future generation.
Driss R. Temsamani
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